One agency Eight weeks No new staff

$312,400

recovered for one Charlotte agency in their first eight weeks on Loxen — premium that would have lapsed without a single call from the principal.

$304,424

Net of retainer paid

3,919%

Return on retainer

Done-for-you renewal recovery · SE US

You're losing renewals not because clients left — but because no one followed up consistently.

Loxen builds and runs your renewal follow-up system on autopilot. Email, SMS, and call alerts at 90, 60, and 30 days — sent from your domain, in your name. Every Friday, a report. Every recovered policy, money that was already yours.

Start your pilot →

Phil follows up personally within one business day. Every pilot.

Independent P&C · 1–10 staff · $500K–$5M annual premium · SE United States

The problem

Independent agencies lose 22% of their renewal book every year. The policies don't leave — they just don't get followed up.

22%

of renewal premium lapses annually at the average independent agency — not because clients switched, but because no one followed up in time

3–4×

more expensive to write new business than to retain an existing policyholder — yet most agencies spend nothing on renewal follow-up

You know which clients are up for renewal. Your AMS knows. The problem is what happens between that knowledge and the expiry date — which, at most independent agencies, is a renewal notice, maybe a second one, and then a lapsed policy you write off.

The issue isn't motivation. It's bandwidth. You're producing, servicing, and running the business at the same time. Systematic follow-up at 90, 60, and 30 days — for every policy, every client, every month — simply doesn't happen.

That's the gap Loxen closes. We build the sequence, run it from your email domain and phone number, and deliver a report every Friday. You don't change how you work. You just stop losing what you've already earned.

87%

Book retention on Loxen
vs. 78% industry baseline

38%

Response rate on sequences
vs. 22% industry average

8 wks

Median time to first
significant recovery

How Loxen works

Three steps. No new software. No change to how you run your agency.

Step 01

We import your renewal book

Export a CSV from your AMS — EZLynx, HawkSoft, Applied Epic, or a spreadsheet. We configure your renewal book within 24 hours. No integration required. No new logins.

Step 02

Sequences fire automatically

Every client with an upcoming renewal gets a personalized email and SMS at 90, 60, and 30 days — from your domain, in your name. Urgent policies trigger call alerts. You don't touch anything.

Step 03

Friday report. Recovered revenue.

Every Friday, a renewal report lands in your inbox: what fired, who responded, what's still at risk, what's been recovered. Your account manager is one reply away if anything needs attention.

Real pilot result · Southeast US · Week 8

What eight weeks looks like for a real agency.

$312K

Premium recovered since pilot start

87%

Book retention vs. 78% without Loxen

38%

Response rate vs. 22% industry average

3,919%

Return on retainer paid to date

"I got the Friday report and two of my commercial clients had already confirmed renewal — from a text message I didn't send. I didn't make a call. I didn't send an email. I just got the report. That's what I was paying for and I didn't really believe it until that Friday morning."

INDEPENDENT AGENCY PRINCIPAL · CHARLOTTE, NC · GROWTH PLAN · PILOT WEEK 8

Why Loxen

Built for SE US independent agencies. By people who understand the business.

📍

Based in Charlotte, NC

We're not a software company that stumbled into insurance. We work with independent agencies across NC, SC, GA, FL, TN, and VA. We know the AMS platforms, the carriers, and the principals you're dealing with.

⚙️

Operators, not engineers

Loxen was built by people who've run service businesses — not a venture-backed startup trying to disrupt insurance. We ship from your email domain because your name is worth more than ours with your clients.

🔒

Done-for-you, not DIY

We don't sell you a platform you have to learn. We build your sequence, configure your sends, and run the system. You get a Friday report and a direct line to your account manager. That's the whole product.

Pilot pricing

First 30 days free on every plan.

The Growth plan costs $997/month. One recovered commercial policy typically pays for 90 days of Loxen. The Charlotte agency above recovered $312,400 in eight weeks on that plan.

Essentials

$597

/month

+ $397 setup · waived on 3-month prepay

–Email + SMS renewal sequences

–Weekly renewal report

–Missed-call text-back

–Dedicated rep line