The follow-up cadence Loxen runs on every renewal in your book — email, SMS, and call alerts, sent from your domain, in your name.
The follow-up your renewals never get — run for you in the background, under your own name. Every Friday you get one report: what renewed, and who's worth a personal call.
Independent P&C · 1–10 staff · $500K–$5M annual premium · SE United States
a share of your renewal book lapses quietly — clients who would have renewed if someone had followed up in time, not because they shopped you
more expensive to write new business than to retain an existing policyholder
You know which clients are up for renewal. The problem is what happens between that knowledge and the expiry date — which is usually a renewal notice, maybe a second one, then a lapsed policy you write off. It's not motivation. It's bandwidth. Systematic follow-up at 90, 60, and 30 days for every policy simply doesn't happen — until Loxen.
Export a CSV from EZLynx, HawkSoft, Applied Epic, or a spreadsheet. We configure your book within 24 hours. No integration. No new logins.
Every client gets an email and SMS at 90, 60, and 30 days — from your domain, in your name. Urgent policies trigger call alerts. You don't touch anything.
Every Friday a renewal report lands in your inbox — what fired, who responded, what's at risk, what's been recovered. Your account manager is one reply away.
A note on honesty: Loxen is early. We don't publish client results or recovery numbers yet — because we won't show you figures we haven't actually produced. The free pilot is how we earn a real number together.
Main Thread LLC · getloxen.com
Your Loxen dashboard puts the recovered-revenue receipt, the weekly at-risk call list, and your renewal pipeline in one place. Here's the layout — with sample data.
Illustrative sample — not a client result · Sample data, shown to demonstrate the portal layout
We build for independent agencies across NC, SC, GA, FL, TN, and VA. We know EZLynx, HawkSoft, and Applied — and the principals you're dealing with.
We've run service businesses. We ship from your email domain because your name is worth more than ours with your clients.
We build your sequence, run the system, and deliver a Friday report. Direct line to your account manager included.
We're a small team based in Charlotte, NC. Main Thread LLC builds automation systems for service businesses — Loxen is what we built for independent insurance agencies.
Every agency starts with a free 60-day concierge pilot — we work one batch of your renewals at no cost. If it's working and you want to keep going, it's straightforward month-to-month: cancel anytime, no long-term contract. A single recovered commercial renewal is often worth $1,000 or more in commission — enough to cover a month or more of Loxen. The pilot is there to prove exactly that, on your own book.
Every plan starts with a free 60-day pilot · Month-to-month · No contracts · Cancel anytime
When you go live after the pilot, there's a one-time onboarding we scope with you — no surprises.